Staks Prime – Hero and Memory
March 25th, 2007 |
Uma pequena sátira sobre o filme dos Transformers que sairá em breve…
Uma pequena sátira sobre o filme dos Transformers que sairá em breve…
Retirado de Seven steps to remarkable customer service – Joel on Software:
Microsoft’s Raymond Chen tells the story of a customer who complains that the keyboard isn’t working. Of course, it’s unplugged. If you try asking them if it’s plugged in, “they will get all insulted and say indignantly, ‘Of course it is! Do I look like an idiot?’ without actually checking.
“Instead, Chen suggests, “say ‘Okay, sometimes the connection gets a little dusty and the connection gets weak. Could you unplug the connector, blow into it to get the dust out, then plug it back in?’
“They will then crawl under the desk, find that they forgot to plug it in (or plugged it into the wrong port), blow out the dust, plug it in, and reply, ‘Um, yeah, that fixed it, thanks.’
Interoperabilidade, padrões abertos, e o que a Apple ganhou decidindo usar um sistema operacional de código aberto como a base de seu sistema:
Apple’s Open Source Assault
…e também um pouquinho de história da microinformática na década de 90.
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