Staks Prime – Hero and Memory
March 25th, 2007 |
A small satire about the upcoming Transformers movie…
A small satire about the upcoming Transformers movie…
Retirado de Seven steps to remarkable customer service – Joel on Software:
Microsoft’s Raymond Chen tells the story of a customer who complains that the keyboard isn’t working. Of course, it’s unplugged. If you try asking them if it’s plugged in, “they will get all insulted and say indignantly, ‘Of course it is! Do I look like an idiot?’ without actually checking.
“Instead, Chen suggests, “say ‘Okay, sometimes the connection gets a little dusty and the connection gets weak. Could you unplug the connector, blow into it to get the dust out, then plug it back in?’
“They will then crawl under the desk, find that they forgot to plug it in (or plugged it into the wrong port), blow out the dust, plug it in, and reply, ‘Um, yeah, that fixed it, thanks.’
Interoperability, open standards, and why Apple decided for using an open-source operating system as the basis of its system:
Apple’s Open Source Assault
…and some bits of microcomputers history from the 90s also.
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